These terms and conditions apply as a contract for events at Vestlia Resort The purpose is to
create clarity in the contractual relationship, so that we can serve our customers in the best possible way.

1. Validity
The following conditions apply to the extent that no other written agreement has been made.
with the organizer of courses, meetings, conferences, parties and the like – hereinafter referred to as
arrangement.

2. Cancellation
All cancellations must be made in writing. The underlying cancellation conditions are attached
always up to the size of the originally booked event (number of participants).
The terms and conditions do not change, even if the size of the event changes later.
The following cancellation deadlines apply. A payment link/invoice will be sent for payment of
deposit of 50% of the booking upon expiry of the cancellation deadline.

Cancellation 10–20 rooms
Days before
arrival

How much of the contracted event can be cancelled
free of charge

Up to 30 days The entire event* and any advance payment will be refunded.
Up to 20 days Up to 25% of remaining order
Up to 14 days Up to 10% of remaining order
Up to 7 days Up to 5% of remaining order

Cancellation 21–50 rooms
Days before
arrival

How much of the contracted event can be cancelled
free of charge

Up to 90 days The entire event* and any advance payment will be refunded.
Up to 60 days Up to 25% of remaining order
Up to 30 days Up to 10% of remaining order
Up to 14 days Up to 5% of remaining order

Cancellation 51–100 rooms
Days before
arrival

How much of the contracted event can be cancelled
free of charge

Up to 120 days The entire event* and any advance payment will be refunded.
Up to 90 days Up to 50% of remaining order
Up to 60 days Up to 25% of remaining order

Up to 30 days Up to 10% of remaining order
Up to 14 days Up to 5% of remaining order

Cancellation 101–245 rooms
Days before
arrival

How much of the contracted event can be cancelled
free of charge

Up to 180 days The entire event* and any advance payment will be refunded.
Up to 120 days Up to 50% of remaining order
Up to 60 days Up to 25% of remaining order
Up to 30 days Up to 10% of remaining order
Up to 14 days Up to 5% of remaining order
*Any advance/partial payment paid will be refunded, with the exception of any
bond amount.
In case of cancellation beyond the aforementioned deadlines, the organizer will be charged 100% of the original price.
package price for the entire event. Cancellations later than 48 business hours before the event,
or no-show on the actual meeting day, will be charged 100% of the agreed package price. Agreed
Package prices are unit prices and cannot be divided or changed before, during or after
the stay.

3. Event details
No later than 14 days before the event, the hotel must have received from the booking party all details that
are important for the successful implementation of the event, for example, program,
name list, choice of menu, wine, breaks, technique etc.

4. Hotel room allocation
Arrival and departure times must be stated in advance. If late arrival (after 6:00 PM) is not
agreed, the hotel may cancel the booking. The rooms are available from 4:00 PM on
on the day of arrival, and guests must have checked out by 11:00 on the day of departure if not
otherwise agreed. The organizer will be charged for an extra day if the deadlines are not met.

5. Special conditions
Placing gifts, using special equipment, setting up decorations and posters, hoisting
of flags/pennants, signage, etc. must be agreed and approved in advance. There will be an additional charge
costs for this type of service.
The law does not allow the enjoyment of brought food and drinks on hotel premises.
The organizer must ensure that the sound level is kept at an acceptable and agreed level, and that
guests adhere to agreed times when it comes to ending meetings, serving food,
music and dance.
6. Prices and payment method
Agreed prices are binding on both parties. Goods and services beyond the contract will be charged in
according to the current price list. The hotel reserves the right to adjust prices accordingly.

of changed costs due to increased taxes, fees or other circumstances beyond the hotel's control.
If more than 40% of the order is changed, the hotel reserves the right to revise the prices.
Payment is made according to contract. Credit must be agreed in advance. For our credit customers,
The invoice must be paid no later than 7 days after receipt. In case of late payment, a surcharge of 1 will be charged.
% per month, and credit will be reassessed at a later date.
There is an invoicing fee of kr . 100,- per invoice. In case of disagreement about the invoice,
This will still be paid when due, and the organizer will possibly be credited afterwards, in accordance with
to the agreement.
Invoices are not sent abroad.

7. Responsibility for participant bills
The organizer is responsible for informing participants about what is covered by the organizer, and
what the individual must pay. The organizer is responsible for any unpaid
participant bills. If one or more of the participants fails to participate in planned
events, this does not entitle you to a price reduction.

8. Changes in contract conditions
It is the responsibility of the organizer and the hotel to address matters of importance as soon as possible.
for the contract, the conditions and the implementation of the event. Any
Special agreements and changes of importance to the event must be made in writing.

9. Liability for damage, theft etc
The hotel does not assume responsibility for the organizer's or any exhibitors' belongings. It
it is recommended that you take out your own insurance. The organizer is responsible for any damage caused
the hotel as a result of negligent or intentional conduct by the participants. The organizer is also
responsible for their own technical installations and any material or personal damage to these
When handing over keys to premises/rooms, the recipient is responsible for locking them when they are
is unattended. The hotel disclaims any liability for personal injury not caused by gross negligence.
negligence on the part of the hotel. The hotel has general liability insurance.

10. Force majeure
Events beyond the company's control (strikes, lockouts, fires, missing deliveries, etc.) result in
the company has the right to cancel the agreement without liability for damages. Cancellation must take place as soon as
possible.

11. Jurisdiction/complaints
All disputes that may arise between the parties to this agreement, or on any other basis
between guests and the hotel, shall be treated in accordance with Norwegian law. If the dispute is not resolved in
amicably, the hotel's venue shall be used as the basis.
In order for any complaints to be taken into account, they must be submitted as soon as possible.
it, and at the latest at the end of the event. Complaints due to circumstances outside the hotel's
control, must be directed to the ordering party.
Excerpt from conditions published by the Norwegian Hotel and Restaurant Association and the Accommodation and
The hospitality industry, 1993